German Speaking Customer Support Specialist
Dodane Środa, 20 Listopada 2019, 10:06:03, ID ogłoszenia: 100781
Opis ogłoszenia
German Speaking Customer Support Specialist
Bulgaria,Sofia
For our Client one of the largest customer experience companies in the world we are looking for German Speaker
The role:
Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer telephone, email or chat contacts
Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our key performance indicators
Proactively provide support and assistance to colleagues and work together as a team to provide feedback and suggestions to help the company grow & retain its customer base
Maintain confidentiality in receiving and recording payments and reporting any discrepancies regarding information or system faults in line with operational procedure
The candidate:
Has good command of both spoken and written English and German
Can adapt quickly to changes in products, process and technology
We offer:
Salary 2600 BGN gross
Social package including: additional healthcare insurance, gift vouchers, sport card discount, social team activities
Multinational environment
Opportunities for long-term professional career
Entitlement to company internal training and development accordingly global standards
Full time employment (open for part-time options)
Full paid training!
Excellent relocation package, which includes initial flight to Sofia, taxi pick up from the airport, 2 weeks hotel, dedicated relocation officer and assistance with finding your own accommodation
We will be glad to receive your application, apply now:
jobs@personnelandmedia.com „German Speaker – Sofia”
Please include permit for processing personal data in CV as following:
In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have my personal data proceeded for the purposes of current and future recruitment processes in PERSONNEL AND MEDIA SOLUTIONS SC
www.personnelandmedia.com
Opis ogłoszenia
German Speaking Customer Support Specialist
Bulgaria,Sofia
For our Client one of the largest customer experience companies in the world we are looking for German Speaker
The role:
Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer telephone, email or chat contacts
Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our key performance indicators
Proactively provide support and assistance to colleagues and work together as a team to provide feedback and suggestions to help the company grow & retain its customer base
Maintain confidentiality in receiving and recording payments and reporting any discrepancies regarding information or system faults in line with operational procedure
The candidate:
Has good command of both spoken and written English and German
Can adapt quickly to changes in products, process and technology
We offer:
Salary 2600 BGN gross
Social package including: additional healthcare insurance, gift vouchers, sport card discount, social team activities
Multinational environment
Opportunities for long-term professional career
Entitlement to company internal training and development accordingly global standards
Full time employment (open for part-time options)
Full paid training!
Excellent relocation package, which includes initial flight to Sofia, taxi pick up from the airport, 2 weeks hotel, dedicated relocation officer and assistance with finding your own accommodation
We will be glad to receive your application, apply now:
jobs@personnelandmedia.com „German Speaker – Sofia”
Please include permit for processing personal data in CV as following:
In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have my personal data proceeded for the purposes of current and future recruitment processes in PERSONNEL AND MEDIA SOLUTIONS SC
www.personnelandmedia.com
