IT Service Desk Specialist with Swedish, Danish or Norwegian language

Data dodania: 13 styczeń 2018Ogłoszenie: 64957

Our client is one of the biggests TSL worldwide company. For main IT Department, based in South Warsaw, we are currently looking for:
IT Service Desk Specialist with Swedish, Danish or Norwegian language
location: Warszawa

Main responsibilities:
* Act as a Single Point of Contact for all IT Users
* Log, categorize and prioritise all relevant incidents and service requests
* Provide first level support in order to restore the service as quickly as possible
* Properly allocate incidents and service requests to other * *
* Resolver groups
* Be part of Mon-Fri 9-17 on duty service with weekends coverage every couple of weeks.

Position requirements:
* Proven working experience in providing IT Support
* Comprehensive knowledge of basic hardware and software products
* Advanced troubleshooting skills
* Customer service orientation
* Fluent written & spoken English and Swedish, Danish or Norwegian language
* Experience in ITSM tool usage (i.e. Service Now, Remedy, HP SM etc.)

Good to have:
* Knowledge of other European languages (especially German or French)
* ITIL Foundation Certification

We can offer you:
* Permanent contract
* Private health care with an option for a family coverage
* Group life insurance
* Subsidised sport cards, cinema and theatre tickets
* Structured training and development program
* Clear career path
* Work for a global industry leader
* Various challenges at work
* Great atmosphere
* Sport events for employees
* Opportunity to participate in the employee volunteering program

* Please send CV in English! :)

Nr ref: ref1826021021
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Cena za darmo
Kategoria: Dam pracę
Typ oferty: Informatyka
Lokalizacja: Warszawa
Wyświetleń: 112

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