Opis ogłoszenia

Four our client, an international software house which specializes in systems integrations, we currently looking for:
HelpDesk Technican
location: Warszawa

Skills / knowledge / experience:
* Must hold first cycle higher education
* Must hold at least: ITIL foundation
* Must have a minimum of one year experience in using ITIL in Service Desk
* At least 1 year direct, hands-on working experience in a similar position
* Presents excellent command of English, at least at B2 level
* Experienced in assisting end users with their daily work and issues related to PCs, peripherals, networks and other ICT systems
* Knowledge of ITIL ICT Service Operation, 1st line support and 2nd line support: Incident management and requests fulfilment process
* Good knowledge on Microsoft products and technologies including Windows 7, Server 2003 and 2008, Office 2007, Office 2010
* Familiar with Linux/Ubuntu system
* Good understanding of TCP/IP networking and related services
* Good knowledge of and experience in Audio-Video solutions (Beamers, LCDs, Large Display Walls, etc.) and Video Conference Systems
* Good communication skills and service-oriented attitude, well developed interpersonal skills
* Ability to work under pressure and on multiple tasks
* Sense of initiative and responsibility for the assigned areas of work
* Accuracy and attention to details

Benefits offered:
* Attractive and stable salary
* Permanent contract of employment
* Benefit Multisport card
* Working in international environment

Nr ref: ref1381748909
W odpowiedzi na ogłoszenie prosimy o załączenie CV wraz z numerem referencyjnym (e-mail: praca1@teamquest.pl).