Opis ogłoszenia

Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.

For our Client, a leading company, we are currently looking for

Collections agent

Workplace: Warsaw



Responsibilities:
• Contacting German speaking customers regarding overdue accounts and determine reasons for non-payment
• Analysing of overdue receivables
• Initiating strategies for collection processes and procedures
• Delivering a consistent and professional level of service and maintaining good customer relations
• Reporting the results of work in the area of outstanding receivables
• Achieving set revenue targets and call quality objectives
• Advising and influencing customers on the payment options for debt recovery

Requirements:
• Min. secondary education
• Very Good German
• Good English
• Proficiency in computer skills (MS Office)
• Stress resistant
• Persuasive
• Analytical
• Experience in Customer Service and SAP knowledge nice to have

Our Client offers:

• Challenging job in a dynamic and multinational environment
• Attractive salary
• Excellent working atmosphere
• Benefits package